Sif Jakobs

The packaging was executed excellently and the item is stunning.

The delivery was incredibly fast and the packaging was done nicely. I am very happy with my product.

Get stunning jewelry delivered for free within the EU!

It was absolutely stunning! My mom adored her necklace with her name on it!

I had a great experience with the site. The payment and delivery were excellent, and my parcel arrived beautifully wrapped with the jewelry in perfect condition. I would definitely recommend Sif Jewellery. ????

The ring is stunning and the engraving is exceptionally neat.

The shipping cost of 40€ is excessively high. This is outrageous!

Beautiful jewelry and fast shipping.

Fantastic product with speedy delivery.

The item I received was damaged.

Absolutely thrilled! The gift I chose for my best friend was a total hit!

The item was great and arrived on time.

I highly recommend this place for their beautiful jewelry, excellent quality, and exceptional customer service! I encountered an issue with a bracelet, but their prompt assistance exceeded my expectations.

Lovely items, excellent quality, and fantastic customer service!

Incredible service and extremely quick!

Thank you for consistently providing excellent quality!

The delivery took twice the amount of time that was anticipated.

As always, perfect!!

I have attempted to reach customer service multiple times by phone, but it seems impossible. After waiting for 15 minutes, I was disconnected automatically. Additionally, they have not responded to my emails.

Fantastic customer service enabled me to personalize my engraving. The jewelry is of high quality and was delivered quickly.

The product and service are good.

I’m very happy with the jewelry and this being my second purchase. The website is user-friendly and the delivery service is reliable. And let’s not forget, the jewelry is absolutely beautiful.

The customer service is exceptional, and the items are stunning. They handle mistakes effectively, and I highly recommend this place every time.

Fantastic service and speedy delivery!

The Ring is really nice, but the size is larger for this model (follina) and the frontal view doesn’t match the picture shown on your page.

Flawless design, impeccable fit!

Input: Postage takes too long

I adore this store! The jewelry and packaging are beautiful, and they offer excellent customer service as well.

Great product and fast shipping! I had trouble applying the first order discount, but it’s still a good deal.

This piece of jewellery is absolutely stunning. It arrived in a timely manner and was beautifully packaged. I highly recommend it!

Order cancelled because the item was out of stock.

I am thoroughly enjoying the design, the fit is great, and I am receiving compliments on my perfect choices.

I really appreciate it, thank you so much.

The package that was marked as shipped on November 24th is still in Copenhagen and has not moved for a week.

I’m really happy with my purchase. The buying and delivery process in the UK was easy and I received regular email updates. The quality of the products is great and delivery was quick. However, I had to return a ring because I ordered the wrong size and found the returns process difficult. I had to print my own return label, repack the item with no tracking or delivery details, and pay for the return to Denmark. This is why I gave it a 4-star rating. Despite this, I would still buy from them again because I love the jewelry, but the difficult returns process may make me think twice about ordering certain items.

Great service

Ever since my first purchase, I have been absolutely enamored with my Sif Jakobs rings. The quality is truly impressive and the design is incredibly innovative. I find it quite surprising that this brand is not as popular as the other Danish jewelry company, as I personally believe that Sif Jakobs is far superior. Perhaps it just needs more promotion. Regardless, I will definitely be purchasing from them again. Thank you for creating such stunning jewelry.

The product arrived on time and, as always, it was wonderful.

I received the incorrect item, resulting in my partner being unable to receive her birthday present. I have sent them an email but have not received a response yet.

I absolutely adore Sif Jakobs… the jewelry is stunning and appears much pricier than it truly is… the delivery is prompt and the quality is exquisite! Undoubtedly, this is my preferred jewelry brand.

I placed an order online on 26th November and heard nothing about the status of my unfulfilled order. I sent two emails with no response and was very concerned and disappointed. Finally, on 6th December, I spoke to Kamille in Customer Services and am hoping she can help. My order is now marked as fulfilled, so hopefully, I will see my purchase arrive this week. The necklace arrived today on 11th December.

I ordered my ring a week ago and haven’t received any updates or delivery information from Sif Jacobs. I’ve also reached out through their website but haven’t gotten a response yet.

I have recently received my order and although it was slightly delayed, I believe it was on its way. I was worried when I didn’t receive an email to track my order, but thankfully, it arrived safe and sound. The necklace and earrings that I purchased are absolutely beautiful and I adore Sif Jacobs jewellery. In fact, I already own a few pieces and I hope to add more to my collection in the future.

I am very disappointed because the earrings I ordered were not the same size as shown in the picture.

I placed my order a week ago and have yet to receive any shipping updates or the order itself. I was informed that I would be notified via email once the order is shipped. It seems it might still be in Denmark or the originating country.

I had a really bad experience as a customer. I waited for nearly 2 weeks without receiving any updates on my delivery. When I called to inquire, they informed me that the package is stuck and there is nothing they can do about it. The website stated a delivery time of approximately 4 days, but we have exceeded that timeframe with no apology or estimate given for when I can expect my delivery.

It’s difficult to provide a review when requested, especially since there appears to be no progress. It’s been nine days since my order was accepted, and it still hasn’t even been confirmed as dispatched. This is unacceptable service.

I placed an order on Sunday of last week, and now a week has gone by with no delivery. I reached out via email but haven’t received a response.

I absolutely adore my pendant! It is incredibly beautiful and the quality is simply fabulous. ❤️

Please cease the act of spamming me.

Fantastic service and beautiful ambiance.

I haven’t received the earrings yet, so I can’t rate them. My daughter bought me a black bracelet Ellen for my birthday in November, but I’m very disappointed because it has already broken. I’m quite disappointed considering the price of the bracelet. I was considering buying one for a friend, but I won’t do that anymore.

Due to continuous disappointment, I have left another 1-star review for this company. Despite sending multiple emails and messages via messenger, it took them 10 days to notify me that my order was finally on its way. It has been over two weeks since I placed my order. To my dismay, the contents of the package did not match my original order. Upon contacting Sif Jakobs, they directed me to print and send the item back to them. Only after they process the return, will they consider sending me the correct item. Essentially, they are holding my order ransom until they receive the item that I never even requested. As a result, the gift I had planned to give for Christmas will not be arriving. Overall, their customer service was terrible.

The design is beautiful, the quality is good, and it comes in an attractive box; it fits true to size. Delivery was slow, which is somewhat expected during the December holiday season.

I placed my order a week ago and hadn’t received any updates or estimated shipping date. However, after reaching out to customer service by phone, they were extremely helpful in resolving the shipping issue.

The earrings were delivered quickly and are beautiful.

I didn’t receive complete details regarding my order, which was intended as a gift. Despite attempts to contact customer service through email and messenger, I received no replies to my inquiries, similar to other customers’ experiences mentioned here. Eventually, I was informed that my item had shipped, but they failed to provide any tracking information and did not address my questions. This company has provided the worst customer service experience I have ever encountered; it seems they simply don’t care.

Hello, I have some concerns regarding the time it takes for me to receive information from you. I received a confirmation email stating that it would take up to 2 business days to prepare my order for delivery. However, it has now been a week and I have not received any updates. Additionally, I have received multiple promotional emails from you, so I know you have my email address. It would have been helpful to receive an email notifying me of the delay. The product is intended as a Christmas gift, so I would appreciate receiving some information soon regarding its arrival. Thank you.

Like many others, I’m facing the same issue. A week after placing my order, I’ve been inundated with spam and received an email inquiring about my satisfaction with the purchase, yet I still haven’t received my parcel. Despite having paid for it, my order remains unfulfilled, and my attempts to contact customer service have gone unanswered.

Beautiful earrings with excellent quality and a fantastic design.

I placed order GE1771084007NLI on December 6th and have not received any confirmation or updates since. I’ve also reached out via email to inquire about the status of my order but haven’t received a response. I’m hoping it arrives before Christmas.

The package has not yet been delivered.

I am still waiting for it to arrive.

I placed an order and have not received any communication from the company, including dispatch confirmation, tracking details, or responses to my emails.

Update: I have finally received a response to my email query. They apologized for the delay and the items have arrived just in time. I appreciate their attention to queries and reviews. The items are truly beautiful. However, I found it a bit cheeky that they asked for a review before even dispatching the items. It’s been a week since I placed the order, and the only communication I received was an excessive amount of marketing emails. I emailed them to inquire about the dispatch date, but I have not received a response yet.

I placed an order for a parcel 3 weeks ago, and I am still waiting for it to be delivered. It was supposed to arrive within 4-6 working days, but I am still waiting. This is a terrible place to order from.

I haven’t received the item I ordered yet, and I also haven’t been given a tracking number.

I purchased a ring that was allegedly from Sif Jakobs, but was surprised to see the payment processed by Global e, which I found odd. Regrettably, the ring turned out to be a counterfeit Sif Jakobs piece. I urge everyone to be cautious! From now on, I’ll only shop at reputable jewelers. Attempting to return the ring has been more trouble than it’s worth. It even arrived in a Sif Jakobs Copenhagen box – such deceptive practices are absolutely appalling! Totally disgusted. ????

I still haven’t received my items.

The ring I purchased is lovely, but it did not have the requested engraving. I had planned to give it as a Christmas gift, but now I have to go through the inconvenience of returning it and hoping for a replacement with the correct engraving. This is my first time buying Sif Jacobs online, and I was pleasantly surprised by how fast the delivery was. It’s just disappointing that the order was not checked before being sent out.

I purchased a pair of earrings to give as a gift, but I received an email a few days later informing me that they were out of stock. Although I did get a refund, it still caused some inconvenience because the gift was intended for a specific time. It would have been more fair to know beforehand if they were in stock or not.

The customer service has been disappointing. Responses to my emails are infrequent, and assistance with tracking my parcel, which hasn’t been updated in a week, has been inadequate. I’ve been informed only that DPD is experiencing delays. I am currently waiting for a refund.

I have not received it yet.

I haven’t received my order yet and I’ve already emailed Sif Jakob to ask about the status of my goods, but I haven’t received any response.

My order was unexpectedly cancelled and I have not received it.

The service is extremely slow. I placed my order on December 14th and there is still no information about when it will be dispatched. I contacted them yesterday to inquire about the status and received an automated response telling me to wait for a reply, which I am still waiting for. Today is December 21st, so if it doesn’t arrive in time for Christmas, I will be in trouble because it is my wife’s Christmas present. I am updating my review a few hours later because I just received a reply stating that my order was processed the next day from existing stock, but the delay is due to DPD being slow. I am keeping my fingers crossed. Hopefully, the wait will be worth it, as it has been in the past with previous purchases.

I don’t possess it.

I have not yet received my order or a tracking number; I had to initiate contact to obtain one. Even with the tracking number, I am still unaware of the item’s whereabouts, and there has been no update for the past 7 days.

I placed an order on December 14th, but as of December 21st, I still have not received my package. There has been no update on the delivery date, only a note about transportation issues.

I haven’t received my order yet, and I haven’t even gotten a shipping notification after waiting for 7 days. I won’t be ordering from here again.

I expected my order to arrive in time for Christmas, but now it’s apparent that it won’t. The website should have provided clearer information regarding delivery times.

After placing an order on December 14th, I had to follow up on December 20th to inquire about the status of my order. Despite not receiving a tracking number on the day of the order, I called them as emailing them doesn’t yield a response. Unfortunately, my order has been sitting with DPD in the Netherlands and it seems like Sif Jakobs has taken no action to resolve the issue. As of today, December 22nd, it is highly unlikely that these Christmas gifts will arrive on time. The total cost of the order is almost £200 and while they could potentially resend the items with a different courier, I am not optimistic about the outcome.

I haven’t received my order yet, and it’s not cool that you’re asking me to review the service. Please ask me for a review once I have actually received my order, especially since it’s meant to be a Christmas present.

I was able to place two orders for the product even though it was out of stock.

The package I was supposed to receive before Christmas did not arrive on time. The customer service I reached out to for help was really disappointing.

I initially attempted to place an order during the Black Friday and Cyber Monday sales, but it was subsequently canceled due to the item being out of stock. When I inquired about the possibility of having the item delivered once restocked, I was informed that they do not maintain open orders. Just a few days after the sales ended, I tried ordering again and faced no issues, suggesting a reluctance to honor discounted prices. Moreover, despite claims on their website that no additional taxes would be charged upon delivery, I had to pay full VAT in Switzerland when I received my order.

I asked for a review, but my item has not arrived yet. I have sent an email to customer service, but I have not received a response yet. I ordered this as a Christmas present on December 16th, so there should have been enough time for it to arrive before Christmas. I am extremely disappointed.

I placed an order a week ago, but I haven’t received any confirmation that it has been shipped yet. I should have chosen to order from John Lewis instead, after reading all the negative and terrible reviews. This is frustrating.

If they ever deliver, I’d be willing to leave a review. The appeal of Amazon lies in its immediate delivery following an order. These days, customers won’t accept being left without any updates for weeks. After seeing the numerous negative reviews, perhaps the company should address why orders haven’t been shipped to their dissatisfied former customers. If delivery isn’t possible, then it’s unfair to accept payment from people.

Wow, these earrings are absolutely stunning!

I’m really happy with the beautiful jewelry, especially considering the great price.

Fantastic product with excellent quality. It arrived on the expected date and was delivered by a reliable courier service. I would definitely purchase from SJ again.

The item has arrived and it looks absolutely stunning, even better than the pictures. I am extremely pleased with it. It took just under two weeks for it to be delivered from Denmark to the UK. The only thing that could be improved is the customer service response time, but I understand that things might be a bit slower right now.

I have sent three emails about my waiting for delivery, but I still haven’t received it.

My boyfriend purchased a ring for me as a Christmas gift, placing the order on December 18th. We didn’t expect it to arrive before Christmas, but the delivery was supposed to take only 4-7 days. Now, nearly four weeks later on January 8th, we were informed on Monday that the item has just been shipped. This means we might end up waiting almost five weeks for something that was advertised to arrive within a week. Throughout this period, there was no communication regarding the delay. Additionally, the only way to reach their customer service is through Facebook, as they seem unresponsive to emails and phone calls. Based on this experience, I cannot recommend this company and neither of us plans to purchase from them again.

Have you still not received it yet?

I’m still waiting for my order and haven’t received any updates.

I bought the earrings online, but a week later I got an email saying they were out of stock.

I was initially very disappointed as I had not received my order. When it did arrive, unfortunately, one of the items was broken.

These earrings are incredibly unique and perfect for any outfit. They are currently available for a fantastic price. I highly recommend shopping at this brand’s store, as the shipping to Poland is fast and free. Overall, everything is flawless.

I placed two orders, but both were cancelled because the items were not available. I don’t understand why you advertise products that you don’t actually have in stock. Now I have to wait another 25 days to receive a refund. I will never order from you again.

The ring is nice and reasonably priced.

I placed an order for 2 rings weeks ago, one as a gift and one for myself, but I still haven’t received either of them. The ring for the gift was supposed to arrive before the celebration date, but I didn’t receive any information about the delivery status, despite being charged. After repeatedly following up and waiting for a long time, I was told that both rings might be out of stock, even though the website claims they are in stock. I tried calling and emailing multiple times to find out if this was true and when I can expect a restock, but I haven’t received any response. It is very disappointing because the gift is now overdue, Sif Jakobs failed to deliver on time, and they didn’t update me or provide any explanation about when I can expect my order, if at all.

The earrings, which are large diamanté hoops, arrived today and they look beautiful. However, I’m very disappointed because one of the clasps isn’t functioning properly. This issue should have been identified before they were sent out. Now, I’m faced with the inconvenience of having to return them.

I haven’t received my purchase yet as there was an insufficient postage issue. I had to pay a £2 customs charge according to an email from the post office. I’m expecting to receive it this weekend.

I paid an extra £10 to ensure delivery before Christmas, but the dispatch still took 8 days. Unfortunately, the item only arrived on the 30th of December and was very disappointing.

Initially, I experienced significant issues with communication after sending several emails and not receiving any response, which led me to suspect fraud and contact my credit card company. Fortunately, the situation was resolved when I finally received my order and heard back from the company. The jewelry arrived in excellent condition, beautifully packaged, reflecting high quality. Although the initial lack of communication and slow responses were concerning, considering the ongoing challenges posed by COVID, I now recognize that a bit more patience might have been appropriate. Everything turned out fine in the end.

The items are gorgeous and exactly as depicted in the pictures.

I purchased these earrings as a birthday gift for my sister, and she absolutely adores their beauty and elegance.

I still haven’t received my order that was placed on 11/01. It seems like there might be delays when ordering from Europe. Unfortunately, I’ve now missed an important birthday gift for my friend. I can only hope that the product lives up to its appearance when it finally arrives.

I was thrilled when I received the earrings since they were a gift for my daughter. I would have been even more pleased if I had managed to get the matching necklace as well, but unfortunately, it was sold out despite still being advertised on the website. Overall though, my daughter was delighted with her gift.

I have found all three items I was searching for. They are incredibly beautiful and I couldn’t be happier. I plan on placing more orders in the future.

The delivery of the items was delayed by a whole month, and they were not what I had initially requested. Specifically, I had ordered a ring with an engraving, but it arrived without any engraving at all. Additionally, I was informed that two items were refunded due to being out of stock, even though they were still actively advertised on the website at the time of the refund. One item even remained listed as available weeks later, indicating a discrepancy between the website’s stock levels and reality. While the rings are aesthetically pleasing, they feel quite lightweight and resemble costume jewelry more than what I had anticipated given their price.

The jewelry is stunning and the packaging is exquisite, but I was disappointed to find that my bracelet wasn’t engraved as I had requested.

I am extremely satisfied with the service provided, as the package arrived promptly and I have nothing but praise for all the items I purchased.

Still waiting for it?

I requested gift wrap and a special message for the earring as it was a gift, but I only received the earring without those requested items.

I haven’t received my purchase yet.

Excellent service and lovely products. Thanks!

I ordered earrings on January 20th, 2022, as a birthday gift, but they haven’t even arrived in the UK for delivery yet. I’m so disappointed because there was no indication of any delays when I placed my order. I regret not choosing a different company based in the UK.

The necklace was satisfactory, however, the lack of engraving was a significant oversight. Although they offered to accept a return, I had to arrange for professional engraving elsewhere due to time constraints, as it was intended as a gift. Overall, I was underwhelmed by the experience.

I’m giving a 1-star rating as I have yet to receive my order, which is concerning. The necklace, intended as a birthday gift for my daughter, was quite expensive. I am anxious to know if it will arrive in time for her special day. Currently, I am very dissatisfied!

I am extremely disappointed because even though I ordered a few items two weeks ago, I have yet to receive them and the payment has been deducted from my account. Additionally, I received a notification last week stating that my items were being shipped, but they never arrived.

The silver ring is really nice, with beautiful colors. I absolutely adore it. The size is perfect and well-selected.

I’m very disappointed because the earrings are too small to wear.

I’m absolutely delighted with the ring, which came in a lovely box and was packaged really well. I’ve ordered a pair of earrings and definitely plan on buying more items.

The postage was incredibly quick and the item was exquisitely packaged and wrapped. I will certainly return for future purchases.

The purchasing process was effortless, and my jewelry arrived in just two days. I ordered a necklace, a ring, and earrings, and each item was beautiful and matched their online descriptions and photos perfectly. I am a very satisfied customer.

The order was shipped promptly and the ring is excellent.

I made an order for a birthday gift, but it hasn’t arrived yet even though I’ve sent them multiple emails. It’s not an ideal situation.

Excellent!!!!!!!!

I had a wonderful experience with their customer service. They were quick to assist and very helpful. The jewelry I received is not only beautifully crafted but also stunning. I want to express my gratitude for their excellent service.

I have not received my order yet and am unable to express satisfaction at this time. Additionally, I reached out to customer service for an update but have not received a reply.

I ordered jewellery for Valentine’s Day and requested self-packaging and a message to be included. Unfortunately, none of these requests were fulfilled, which ruined my surprise. Additionally, I received the wrong item and had a negative experience with customer service. I was told to return the wrong item on my own, as they claimed the service to generate prepaid labels was down. I am unsure if I will receive a refund and overall, this was my worst online shopping experience in years. The brand’s ranking and pricing do not match the level of service provided, and I am now doubting if it was worth spending money with them.

The delivery took longer than what was stated on the website.

The necklace is lovely, but the shipping experience was poor.

The quality is excellent and the price is great. The silver eternity matches perfectly with my white gold solitaire. It was delivered within 10 days of placing the order. I highly recommend it.

I was initially dissatisfied with the necklace I purchased and struggled to secure a return label from the company. Despite there being two return options, the prepaid label did not function as promised, and the alternative was inaccessible. After sending numerous emails without making much progress and considering the order surpassed £400, my concerns escalated. I doubted the credibility of what I presumed to be a reputable company and regretted my expensive purchase, fearing a loss. Fortunately, I eventually received a returns label and am now able to return the item within the 30-day window, which resolved the issue satisfactorily in the end.

I placed an order for earrings online as a present but unfortunately, the items never made it to the recipient.

I’m really pleased with my latest two purchases!

I was extremely pleasantly surprised by the excellent quality and fast delivery of the superior quality item from Sif Jakobs Jewelry. I definitely recommend making future purchases with them.

I purchased a necklace for my daughter’s 50th birthday on January 12th. However, even after 6 weeks and multiple emails to the company, the necklace still hasn’t arrived. They haven’t provided a clear explanation for the delay. On February 21st, I requested a refund but was informed that it would only be offered after further investigation. I am very dissatisfied with this response, considering it has been several weeks since I initially expressed my concerns. I strongly advise others to exercise caution when dealing with this company. Update: I received a refund after posting this review.

The ordered items arrived exactly as described and were delivered punctually, and their quality is satisfactory.

Lovely and high-quality. I purchased a pair of earrings to complement my granddaughter’s ring. Fantastic!

I purchased the earrings to go with the necklace I got as a present. They are both beautiful and I’ve received numerous compliments.

The ring is stunning and made with excellent craftsmanship.

The earrings are beautiful and delicate. The box and packaging are lovely as well. However, the photos do not accurately represent the actual size of the earrings, as they are much smaller than expected. Additionally, the stones are not as vibrant and colorful as I had hoped. This issue highlights the challenge of purchasing jewelry online without being able to see it in person beforehand.

This is my second purchase from Sif Jakobs. I’m really impressed with their excellent styles and fast delivery.

The package was supposed to include a card, but the card was not delivered.

The earrings are stunning, but unfortunately they have a tendency to open. I had to order them online because I lost one at some point during the day ???? There was no printed message included either ???? However, the delivery was incredibly fast and the earrings themselves are absolutely beautiful. It’s just disappointing that they easily come undone.

The bracelet is stunning, just like it appeared in the pictures on the site. The quality is excellent. I will definitely be placing my next order from here.

I previously bought a necklace from you that I unfortunately lost while on holiday. I really loved it because it was unique. I’ve now purchased the closest match to it from your collection and I’m very pleased with it.

I’m really pleased with my purchase! The updates on delivery were excellent and it arrived quickly. Thank you! I’ll definitely be ordering again.