Capucinne Reviews
I really like the ring, but my overall rating is affected by the ordering and communication process. I don’t want to leave a negative review out of spite, but I think it’s important to share my experience for others to consider. When I saw the engagement ring on the website, I sent a message to ask about changing some of the stones. They replied quickly and I felt confident in placing the order. They informed me that the production time would be 8-9 weeks. I ordered on December 20th, 2022 and it arrived on April 8th, 2023. I understand that production delays can happen, but it felt like I had to constantly follow up for updates. They were always polite, but I was disappointed with the lack of communication.